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304 North Cardinal St.
Dorchester Center, MA 02124
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LetsGetChecked is a health diagnostics company where people can buy over 30 types of at-home health tests. Here, our editor shares their experience with this service.
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A quick look at LetsGetChecked tests
LetsGetChecked Wellness Tests | Skip to review
LetsGetChecked Wellness Tests
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LetsGetChecked Women’s Health Tests | Skip to review
LetsGetChecked Women’s Health Tests
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LetsGetChecked Tests for Males | Skip to review
LetsGetChecked Tests for Males
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LetsGetChecked Micronutrient Test | Skip to review
LetsGetChecked Micronutrient Test
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LetsGetChecked At-Home STD Tests | Skip to review
LetsGetChecked At-Home STD Tests
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LetsGetChecked At-Home Coronavirus Test | Skip to review
LetsGetChecked At-Home Coronavirus Test
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A person who wishes to gain insight into their health and those who need routine testing may benefit from LetsGetChecked’s at-home testing kits. Its services may also suit those who prefer to take tests in a more private environment than in a doctor’s office or clinic.
In this article, a Medical News Today editor shares their experience using LetsGetChecked for several tests, including testosterone, vitamin deficiency, and sexual health testing.
The editor received their tests from LetsGetChecked for free, which does not influence their review. All opinions are the reviewers’ own.
“The whole process was quick, simple, and relatively pain-free. I was impressed with how quickly my results came through, and I would recommend LetsGetChecked at-home tests to MNT readers for its user-friendliness and convenience. The convenience and insights are worth the price.”
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What is LetsGetChecked?
LetsGetChecked is a diagnostic company with over 350 employees. Founded in Dublin, Ireland, in 2014, it launched in the United States in 2017.
LetsGetChecked
LetsGetChecked has an online store offering a wide range of at-home health test kits.
Individuals can order health tests and access their profiles from their desktop or laptop computer, as well as by iOS and Android mobile applications. The kits include everything a person needs to provide a sample and send it back to a lab.
iOS
Android
A person can view tests and access their results from their dashboard once logged in.
LetsGetChecked uses biomarkers for many of the tests. Biomarkers are molecules that may indicate a regularity or an irregularity in the body’s processes. It can also indicate that a person may have a health condition.
LetsGetChecked uses CLIA-certified and CAP-accredited labs that are as accurate as healthcare facilities. According to the company, the tests are also physician-approved, and the labs undergo regular quality checks.
CLIA-certified
CAP-accredited
Pros and cons
all tests are Food and Drug Administration (FDA) cleared and approved
some tests are more affordable than competitors
a person can take the tests at a place most convenient for them
the tests arrive in discreet, unmarked packaging
there is a live chat option for individuals to ask questions before making a purchase
results are usually available within 2–5 days
there is a large number of tests available
if a person has a positive result, they can speak with a nurse for advice
individuals are unable to request specific tests that are not listed
there are no health assessments are available
some users report the company does not promptly delete personal information
the company does not ship worldwide
there may not be as many tests as some of its competitors
How the tests work
Once a person receives the test, they can follow the instructions within the kit. The general steps include:
People can take the samples needed for their test anywhere they feel comfortable, but the tests will specify when they should take the samples. For example, this could be a time of day, the time since exposure, or the day of a person’s menstrual cycle. When they have provided the samples, a person has to return them to LetsGetChecked using the shipping label provided.
menstrual cycle
Specific instructions apply to each type of test. A person can access information about the tests on the company’s website, including the best time to take samples and which tests require a fasting period.
fasting
Sample types include saliva, urine, and blood samples.
“The instructions for LetsGetChecked tests are very easy to follow. The kit shows you step-by-step the process of collecting your sample, with illustrations to guide you. For finger-prick tests, there are tips on where to take your sample from and how to extract enough blood for the test, which was very helpful for me, having never taken a finger-prick test before. Typically, I have had blood drawn from my arm.
“Providing a blood sample was simple. For those worried about whether the lancet hurts: the pain was a slight pinch followed by a very mild ache. The incisions are very small, at around a millimeter. There will be some tenderness the next day, but not enough to interfere with typing or other everyday actions. Overall, it was quick and relatively painless, taking about 5–7 minutes.”
A person must return their sample to the lab on the same day they take the test. The company usually asks that customers take their test before 10 am. LetsGetChecked provides the appropriate packaging.
A person can track their sample from when it leaves their home until it arrives at the LetsGetChecked facility.
The lab will notify the customer once their samples arrive. The notification will also state when their results will be available.
According to the website, this is within 2–5 working days.
2–5 working days
LetsGetChecked uses robotics and automation to process a person’s samples quickly. The company processes the samples in one of its CLIA-accredited laboratories and operates a barcoding system to ensure confidentiality.
Once the lab has analyzed a person’s test, a team of LetsGetChecked physicians will review the results. A nurse from the medical team will contact the individual to explain their results if they are abnormal, offer advice for lifestyle changes when appropriate, and in some cases, offer prescriptions.
LetsGetChecked will retain the user’s health records and results, and the user can access them from their personalized LetsGetChecked dashboard.
“My results came in just one day, and I was impressed they came through so fast. However, I tested this product in the United Kingdom. Shipping times may be longer in the U.S. as the company’s website states it has labs in just two states: New York and California.”
LetsGetChecked products and services
LetsGetChecked offers over 30 health tests on its website or app. A person can choose from the following testing categories:
male health
male health
female health
female health
coronavirus tests
coronavirus tests
wellness
wellness
sexual health
sexual health
LetsGetChecked states its coronavirus tests are suitable for people ages 2 years and above. However, all other tests are for people ages 18 and over, making them unsuitable for children and adolescents.
LetsGetChecked
coronavirus
The content of the LetsGetChecked health test kits varies depending on the type of test a person chooses. However, an at-home health test kit can include:
instructions on how to take the test
a patient ID
sample collection tubes or containers
adhesive strips
swabs
sterile wipes
a biohazard bag in which to place samples
a return envelope
LetsGetChecked claims that a person can access support 24–7, including video guides and phone calls, during which a person can get guidance from LetsGetChecked nurses on the company’s medical team on the testing process.
A person can also get help with their sexual health prescriptions. The company states a person can remain anonymous if they need to. Individuals can arrange a mail-to-order setup, which means they will get their prescriptions delivered to a location of their choice.
People can sync the health data from their wearable devices, such as an Apple Watch or Fitbit, to the LetsGetChecked dashboard, which can help the company’s system gain deeper insights into their health. A person can also request a call from the website to talk with a nurse about their test results.
Fitbit
Available LetsGetChecked tests
Below, we look at a range of LetsGetChecked tests.
LetsGetChecked Wellness Tests
Tests for: celiac, cholesterol, colon cancer screening, cortisol, CRP, diabetes, diabetes & heart, kidney function, lyme disease, micronutrients, minerals, thyroid, thyroid antibody, vitamins
Results in: varies
Collection method: finger prick, stool sample
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LetsGetChecked provides a range of wellness tests, including:
Celiac ($119): uses a finger prick to test for tissue transglutaminase (tTG) and endomysial antibodies (EMA)
Celiac
Cholesterol ($89–$99): uses a finger prick to test for total triglycerides, cholesterol, high-density lipoprotein (HDL), low-density lipoprotein (LDL), and HDL percentage of overall cholesterol
Cholesterol
triglycerides
cholesterol
high-density lipoprotein (HDL)
low-density lipoprotein (LDL)
Colon Cancer Screening ($89): uses a stool sample for a fecal immunochemical test (FIT)
Colon Cancer Screening
Cortisol ($99): using a finger prick sample, this tests cortisol levels in the blood
Cortisol
CRP ($89): uses a finger prick to test for high-sensitivity C-reactive protein (hs-CRP)
CRP
Diabetes ($89): uses a finger prick to test for percentage of hemoglobin A1c
Diabetes
Diabetes & Heart ($99): uses a finger prick to check percentage of hemoglobin A1c, total triglycerides, cholesterol, HDL, LDL, and HDL percentage of total cholesterol
Diabetes & Heart
Kidney function ($99): tests for urea, creatinine, and estimated glomerular filtration rate (eGFR) using a finger prick sample
Kidney function
creatinine
Micronutrients ($179): using a finger prick sample, this tests for vitamin D, B12, and vitamin E, copper, selenium, zinc, and magnesium
Micronutrients
vitamin D
B12
vitamin E
copper
selenium
zinc
magnesium
Minerals ($129): tests for copper, selenium, zinc, and magnesium using a finger prick sample
Minerals
selenium
Thyroid ($99): using a finger prick sample, this tests for thyroid stimulating hormone (TSH), free thyroxine, and free triiodothyronine
Thyroid
thyroid stimulating hormone (TSH)
thyroxine
triiodothyronine
Thyroid antibody ($119): tests for free thyroxine, free triiodothyronine, TSH, thyroglobulin antibodies, and thyroid peroxidase antibodies using a finger prick sample
Thyroid antibody
Vitamin D ($109): using a finger prick sample, this tests for vitamin D
Vitamin D
Accepts insurance: no
Accepts insurance: no
LetsGetChecked Women’s Health Tests
Tests for : female hormone, ovarian reserves, PCOS, vaginitis, progesterone
Results in: varies
Collection method: vaginal swab, finger prick, saliva sample
SHOP NOW AT LETSGETCHECKED
The brand offers a variety of tests for females.
Female hormone ($139): this finger prick test is for follicle stimulating hormone (FSH), luteinizing hormone (LH), prolactin, and estradiol
Female hormone
follicle stimulating hormone (FSH)
luteinizing hormone (LH)
prolactin
estradiol
Ovarian reserve ($139): this tests for anti-mullerian hormone (AMH) using a finger prick sample
Ovarian reserve
Polycystic ovary syndrome (PCOS) ($139): using a finger prick sample and saliva, this tests for testosterone, sex hormone binding globulin (SHBG), free androgen index (FAI), FSH, LH, and cortisol
Polycystic ovary syndrome (PCOS)
testosterone
Progesterone ($99): this tests for the hormone progesterone using a finger prick sample
Progesterone
Vaginitis ($199): using a vaginal swab, this tests for bacterial vaginosis (BV), candida vaginitis (CV), and trichomonas vaginitis (TV)
Vaginitis
bacterial vaginosis (BV)
candida vaginitis (CV)
trichomonas vaginitis (TV)
Insurance coverage: no, but accepts FSA/HSA cards
Insurance coverage: no, but accepts FSA/HSA cards
LetsGetChecked Tests for Males
Tests for : male hormones, testosterone
Results in: varies
Collection method: finger prick, saliva
SHOP NOW AT LETSGETCHECKED
LetsGetChecked offers three tests for males:
Male hormone advanced ($179): using a finger prick sample, this tests for testosterone, sex hormone binding globulin, free androgen index, prolactin, and estradiol
Male hormone advanced
Male hormone complete ($199): this tests for testosterone, sex hormone binding globulin, free androgen index, prolactin, estradiol, and cortisol using a finger prick sample and saliva
Male hormone complete
Testosterone ($89): a simple finger prick test that tests for testosterone
Testosterone
Accepts insurance: no
Accepts insurance: no
LetsGetChecked Micronutrient Test
Collection method: finger prick
Results in: 2–5 days
Tests for: vitamins D, E, and B12, copper, and selenium
Use code “HEALTHLINE25″ for 25% off.
SHOP NOW AT LETSGETCHECKED
This test checks for vitamin D, B-12, E, and copper and selenium deficiencies.
The company states that most people who have a mild vitamin and mineral deficiency may not have any symptoms, so it is important to regularly check levels.
People must take this test in the morning Monday to Friday, and must post the sample the same day. LetsGetChecked warns that lotions and susncreens containing zinc can make the results inaccurate. It also recommends avoiding biotin supplements for at least 8 hours before taking the test.
This test is only suitable for people over the age of 18. People who are under 22 will not receive a B12 result.
“LetsGetChecked does a great job in making account set up and test syncing seamless.
“I dropped the samples off in-person and got the results in three business days.”
– Nick Trull, business development director
“LetsGetChecked does a great job in making account set up and test syncing seamless.
“I dropped the samples off in-person and got the results in three business days.”
– Nick Trull, business development director
Accepts insurance: FSA/HSA only, offers itemized receipt for reimbursement
Follow-up guidance: free nurse assistance to discuss positive results
Returns: no returns or refunds
Shipping: free shipping
Accepts insurance: FSA/HSA only, offers itemized receipt for reimbursement
Follow-up guidance: free nurse assistance to discuss positive results
Returns: no returns or refunds
Shipping: free shipping
LetsGetChecked At-Home STD Tests
Collection method: finger prick, urine sample
Results in: 2 to 5 days
Tests for: chlamydia, gonorrhea, trichomoniasis, HIV, syphilis, Gardnerella vaginalis, Mycoplasma, Ureaplasma
Use code “HEALTHLINE25″ for 25% off
SHOP NOW AT LETSGETCHECKED
LetsGetChecked offers two products for testing sexual health.
Standard 5 ($149): tests for chlamydia, gonorrhea, trichomoniasis, HIV, and syphilis using a combination of a urine sample and a finger prick sample
Standard 5
HIV
syphilis
Herpes test ($119): tests for herpes simplex I (HSV-I) and herpes simplex II (HSV-II).
Herpes test
herpes simplex
Hepatitis B & C ($89): tests for hepatitis B and hepatitis C antibody (HCV)
Hepatitis B & C
Accepts insurance: HSA/FSA only, offers itemized receipt for reimbursement
Accepts insurance: HSA/FSA only, offers itemized receipt for reimbursement
LetsGetChecked At-Home Coronavirus Test
Collection method: nasal swab
Results in: 24–72 hours
Tests for: COVID-19
Use code “HEALTHLINE25″ for 25% off
SHOP NOW AT LETSGETCHECKED
LetsGetChecked also offers a COVID-19 test that involves taking a nasal swab. People can get their results within 24–72 hours. It comes with next-day air shipping to ensure people can get their results quickly.
It claims to use the gold standard testing processes to analyze samples, called reverse-transcription polymerase chain reaction (RT-PCR) or transcription-mediated amplification (TMA). These processes do not detect the presence of antibodies or suggest immunity to COVID-19. They only show whether COVID-19 is present in the sample.
After a person receives their results, they can get support from one of LetsGetChecked’s medical team.
Accepts insurance: HSA/FSA only, offers itemized receipt for reimbursement
Accepts insurance: HSA/FSA only, offers itemized receipt for reimbursement
Customer reviews
On the Better Business Bureau (BBB) website, LetsGetChecked does not have a positive reputation. It has a D- grade and is not accredited with the BBB. A D- minus grade corresponds to 60 out of 100 points on the BBB’s scoring scale. A company’s grade is based on a variety of factors, including:
Better Business Bureau (BBB)
how quickly and effectively the business responds to and deals with complaints
the type of business it is and whether it raises safety or legal concerns
the age and size of the business
how transparent the business is about its practices
the company’s advertising practices
how it adheres to BBB policies
The average customer rating is 1 out of 5 stars. However, there are just nine reviews live, meaning they will not represent a wide range of customer experiences.
Complaints people have submitted to the company’s BBB profile mention receiving expired test kits, having trouble with refunds, and finding the healthcare support unhelpful.
The company features reviews from Trustpilot on its website, which are much more positive than those on the BBB. These reviews praise the company’s reliability, speed, and customer service.
Privacy
According to the company website, LetsGetChecked will not share personal data with third-party agents without the user’s explicit consent. However, it may share this information with state health agencies if necessary.
website
LetsGetChecked assigns a unique barcode consisting of an alpha and numerical code to ensure anonymity. Users can use these codes to track their samples and access their results through the company website and app. A person’s results are also password protected.
If someone wishes to share their results with a doctor, they can print or download a copy. However, this feature is only available in the U.S. and the U.K.
How to order
A person does not need a prescription to order a kit from LetsGetChecked. They can purchase a health kit directly through the website or app.
Buyers will follow the steps below to order a test.
Visit the LetsGetChecked website or use the app and browse the available tests.
Choose a test and add it to the cart.
Create an account with LetsGetChecked. A person must provide an email and choose a password to make an account.
Choose the shipping address and enter payment information.
Once the company has secured payment, it will ship the test with a next-day delivery service. Individuals will receive tracking information via text message or email with a notification when their test is out for delivery.
Once a person receives their test kit, they need to activate it by answering health-related questions from their dashboard. A LetsGetChecked medical team member will review the submitted record in real-time and provide extra support if needed.
LetsGetChecked claims that shipping is discreet, with tests delivered in generic packaging. Users can choose between standard shipping, which takes around 5 business days, or express delivery, which takes 1–2 business days and requires a signature.
LetGetChecked ships products to the U.S., U.K., Ireland, and Canada.
It does not ship to the following U.S. areas:
Rhode Island
New Jersey
Alaska
Army Post Offices (APOs)
Fleet Post Offices (FPOs)
Diplomatic Post Offices (DPOs)
According to LetsGetChecked, customers can return most tests if they are unopened with the seals intact.
LetsGetChecked
However, it is not possible to return COVID-19 tests for health protection reasons.
If someone wishes to return their test kit, they can inform LetsGetChecked by post or email and return it within 14 days.
A person is responsible for the cost of return postage.
LetsGetChecked will process the customer’s refund once it has received the kit. According to the company website, this is within 2–5 business days.
SHOP NOW AT LETSGETCHECKED
Payment options
LetsGetChecked accepts most major credit cards and pre-paid gift or credit cards from major credit card companies. It also accepts Apple Pay, flexible spending account (FSA), and health savings account (HSA) cards as payment methods. However, as with other online companies, LetsGetChecked does not accept health insurance.
health savings account (HSA)
health insurance
A person can also consider a LetsGetChecked subscription if they need routine tests. Upon checkout, people can choose a subscription to receive kits every 3 months for a 30% saving, 6 months for a 20% saving, or 12 months for a 15% saving.
While users cannot skip or pause the subscription, they can cancel at any time and reactivate it within 12 months.
LetsGetChecked vs. competitors
There are alternative brands that a person may consider. These include:
Everlywell: Similar to LetsGetChecked, Everlywell offers more than 30 at-home kits and FDA-authorized COVID-19 test kits. Learn more about Everlywell.
Everlywell
Learn more about Everlywell.
Quest Diagnostics: A person can order their health tests with Quest Diagnostics, which the FDA has also authorized to sell COVID-19 at-home testing kits.
Quest Diagnostics
The table below shows how LetsGetChecked compares with its competitors.
LetsGetChecked
Everlywell
Quest Diagnostics
When to contact a doctor
People should consult a doctor if they are concerned about their health or any conditions listed in this article. They should also speak with a doctor before taking any action based on the results of any tests they take.
A person should also seek medical advice when looking for at-home tests for help with choosing kits that will be safe, accurate, and appropriate for them to take.
The FDA warns that home testing should not replace doctor’s visits.
FDA
Frequently asked questions about LetsGetChecked
LetsGetChecked uses CLIA-accredited labs, and licensed healthcare professionals review all test results. This may make the test results more reliable than other companies that do not follow these steps.
LetsGetChecked uses CLIA-accredited labs, and licensed healthcare professionals review all test results. This may make the test results more reliable than other companies that do not follow these steps.
LetsGetChecked states that it uses the same labs that a person’s primary care provider would to analyze test samples. People should follow instructions carefully to ensure they collect and store their sample correctly to give themselves the best chance of getting accurate results.
LetsGetChecked states that it uses the same labs that a person’s primary care provider would to analyze test samples. People should follow instructions carefully to ensure they collect and store their sample correctly to give themselves the best chance of getting accurate results.
LetsGetChecked states that it does not sell customers’ personal information for money. However, it may share information for purposes it seems legitimate, such as providing its services through its healthcare providers, affiliates, and partners. It also uses customers’ information for research purposes, providing targeted marketing on third party sites, and more. People can read about how the company uses customer data in its privacy policy.
LetsGetChecked states that it does not sell customers’ personal information for money. However, it may share information for purposes it seems legitimate, such as providing its services through its healthcare providers, affiliates, and partners. It also uses customers’ information for research purposes, providing targeted marketing on third party sites, and more. People can read about how the company uses customer data in its privacy policy.
LetsGetChecked does not prescribe medication. People must follow up with a doctor to discuss their test results and any treatment they may need.
LetsGetChecked does not prescribe medication. People must follow up with a doctor to discuss their test results and any treatment they may need.
Peter Foley founded LetsGetChecked in 2014 to provide early screening products and help people get tested at home.
Peter Foley founded LetsGetChecked in 2014 to provide early screening products and help people get tested at home.
LetsGetChecked’s headquarters are in the U.S. and Dublin, Ireland. Its shipping services are available to these areas and the U.K.
LetsGetChecked’s headquarters are in the U.S. and Dublin, Ireland. Its shipping services are available to these areas and the U.K.
LetsGetChecked states that most people will receive their test results within 2—5 days after the lab receives the sample.
LetsGetChecked states that most people will receive their test results within 2—5 days after the lab receives the sample.
LetsGetChecked uses CLIA-accredited labs, and healthcare professionals review all test results. This may make the test results more reliable than other companies that do not follow these steps.
However, people should always follow the instructions carefully when collecting a sample. Incorrectly collected samples may lead to invalid results.
LetsGetChecked uses CLIA-accredited labs, and healthcare professionals review all test results. This may make the test results more reliable than other companies that do not follow these steps.
However, people should always follow the instructions carefully when collecting a sample. Incorrectly collected samples may lead to invalid results.
LetsGetChecked has a section underneath each product page that details when a person may consider using a test. People may wish to read the pages carefully to ensure they are choosing the correct test for their needs.
LetsGetChecked has a section underneath each product page that details when a person may consider using a test. People may wish to read the pages carefully to ensure they are choosing the correct test for their needs.
Summary
LetsGetChecked offers at-home test kits that are available via its website or mobile app. The company provides subscriptions, 24–7 support, an online health dashboard that allows customers to access results directly, and more.
Lois Zoppi, an editor for Medical News Today found that using LetsGetChecked was simple, with quick turnaround times. However, a United States resident may have a different experience, as the company only has laboratories in New York and California.